Stay informed about service statuses and scheduled maintenance. This guide explains how to check for updates and what to do during maintenance periods.
Step-by-Step Guide:
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Checking Service Status
- Service Status Page: Visit our Service Status page on the SpartaHive website.
- Status Indicators: Check the status indicators for different services (e.g., web hosting, email services, control panel access).
- Real-Time Updates: The status page provides real-time updates on any ongoing issues or outages.
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Scheduled Maintenance Notifications
- Email Notifications: Ensure your contact email is up-to-date to receive maintenance notifications.
- Dashboard Alerts: Check your client area dashboard for upcoming maintenance alerts and details.
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During Maintenance Periods
- Backup Data: Regularly back up your data to prevent loss during maintenance.
- Temporary Downtime: Be prepared for temporary service interruptions and plan accordingly.
- Contact Support: If you have critical concerns, contact our support team for assistance and further information.
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Post-Maintenance Checks
- Verify Services: After maintenance, verify that all your services are functioning correctly.
- Report Issues: If you encounter any issues post-maintenance, report them immediately through our support channels.
For more on managing your hosting services, see our Hosting Services section.
